Terms and Conditions

THIS DOCUMENT CONTAINS:
I. TERMS AND CONDITIONS OF THE ONLINE STORE
II. TERMS AND CONDITIONS OF THE DELIVERY-TO-DOOR SERVICE

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I. ONLINE STORE TERMS AND CONDITIONS

These Terms and Conditions set forth the general terms, rules, and procedures governing sales conducted by Mateusz Karewicz, who operates a business under the name TMH Mateusz Karewicz, with its registered office in Długa Kościelna, at 64 Chojniak Street, through the online store www.takemehome.pl (hereinafter referred to as the “Online Store”).

§ 1 Definitions

1. Business Days – means the days of the week from Monday through Friday, excluding statutory holidays.
2. Delivery – means the actual act of the Seller delivering to the Customer, through the Carrier, the Goods specified in the order.
3. Carrier – means a courier company, i.e., the entity with which the Seller cooperates to deliver the Goods:
4. Password – means a sequence of letters, numbers, or other characters selected by the Customer during Registration in the Online Store, used to secure access to the Customer’s Account in the Online Store.
5. Customer – means an entity to whom, in accordance with the Terms and Conditions and applicable law, services may be provided electronically or with whom a Sales Agreement may be concluded.
6. Consumer – means a natural person performing a legal act not directly related to their business or professional activity.
7. Customer Account – means a panel unique to each Customer, activated on their behalf by the Seller after the Customer completes Registration.
8. Login – means the Customer’s individual identifier, chosen by the Customer, consisting of a sequence of letters, numbers, or other characters, required along with the Password to create a Customer Account in the Online Store. The Login is the Customer’s valid email address.
9. Business Entity – means a natural person, a legal entity, or an organizational unit that is not a legal entity but is granted legal capacity by law, conducting business or professional activities in its own name and performing legal acts directly related to its business or professional activities.
10. Terms and Conditions – means these Terms and Conditions of the Online Store.
11. Registration – means the actual act performed in the manner specified in the Terms and Conditions, required for the Customer to use all features of the Online Store.
12. Seller – means Mateusz Karewicz, conducting business under the name TMH Mateusz Karewicz, with its registered office in Długa Kościelna (05-074), ul. Chojniak 64, NIP: 771-270-59-30, REGON: 101697187, who is also the owner of the Online Store.
13. Online Store Website – means the websites through which the Seller operates the Online Store, operating under the domain www.takemehome.pl.
14. Goods – means a product presented by the Seller via the Store’s Website.
15. Sales Agreement – means a sales agreement concluded electronically under the terms set forth in the Terms and Conditions, between the Customer and the Seller.

§ 2 General Provisions

1. All rights to the Online Store, including economic copyrights, intellectual property rights to its name, its web domain, the Store’s Website, as well as to the templates, forms, logos posted on the Store’s Website (with the exception of logos and photos displayed on the Store’s Website for the purpose of presenting goods, the copyrights to which belong to third parties) belong to the Seller, and their use may only occur in the manner specified and in accordance with the Terms and Conditions.
2. The Online Store is made available by the Seller via the Internet and the Store’s Website as a resource of an ICT and information system.
3. Customers or third parties are prohibited from using the Online Store or the Store’s Website to send unsolicited commercial information.

§ 3 Use of the Online Store

1. Use of the Online Store refers to any action taken by the Customer that results in the Customer reviewing the content on the Store’s Website, subject to the provisions of §4 of the Terms and Conditions.
2. Use of the Online Store may take place exclusively under the terms and to the extent specified in the Terms and Conditions.
3. The Seller will make every effort to ensure that Internet users can access the Online Store using all popular web browsers, operating systems, device types, and Internet connection types. The minimum technical requirements for using the Store’s Website are a web browser version of at least Internet Explorer 8, Chrome 16, Firefox 10, Opera 11, or Safari 5 or newer, with JavaScript enabled and capable of accepting “cookies” and an internet connection with a bandwidth of at least 256 kbit/s. The Store’s Website is optimized for a minimum screen resolution of 1024×768 pixels.
4. In order to place an order in the Online Store and to use the Services available on the Store’s Websites, the Customer must have an active email account, subject to §9(17).
5. When using the Online Store, the Customer is not authorized to interfere in any way with the content, structure, form, graphics, or operating mechanism of the Online Store or the Online Store’s Website.
6. The Seller declares that the public nature of the Internet and the use of electronically provided services may involve the risk of unauthorized persons obtaining and modifying Customer data; therefore, Customers should employ appropriate technical measures to minimize the risks indicated above. In particular, they should use antivirus software and programs that protect the identity of Internet users. The Seller will never ask a Customer to disclose their Password in any form.

§ 4 Registration

1. To create a Customer Account, the Customer must complete the registration process.
2. Registration is required for Customers to place orders in the Online Store.
3. To register, the Customer must complete the registration form provided by the Seller on the Store’s Website and submit the completed registration form electronically to the Seller by selecting the appropriate option on the registration form. During registration, the Customer sets an individual password.
4. The registration form must be completed in accordance with the following rules:
a) The Customer must fill out all fields of the registration form, unless a field is marked as optional;
b) The information entered into the registration form should pertain exclusively to the Customer and be truthful; the Customer is responsible for the accuracy of the information entered into the registration form;
c) The Customer should read and confirm that they have read the Terms and Conditions by checking the appropriate box on the registration form;
d) By checking the appropriate box on the registration form, the Customer should express their intention to enter into a contract for the Seller to provide, via electronic means, the service of maintaining a Customer Account; failure by the Customer to express this intention prevents Registration and the creation of a Customer Account;
e) The Customer must consent to the processing of their personal data contained in the registration form for the purpose of providing services under contracts concluded in accordance with the Terms and Conditions (Article 23(1)(3) of the Personal Data Protection Act), and the Customer has the right to access and correct their data.
5. Submission of the completed registration form is tantamount to:
a) the Customer’s acknowledgment and acceptance of the provisions of the Terms and Conditions;
b) authorizing the Seller to process the Customer’s personal data contained in the registration form for the purpose of providing the Customer Account service and consenting to the Seller sending information related to the technical support of the Customer Account to the email address provided by the Customer during Registration.
6. During Registration, the Customer may consent to the processing of their personal data for marketing purposes. In such a case, the Seller explicitly informs the Customer of the purpose of collecting their personal data, as well as of the recipients of such data known to the Seller or anticipated by the Seller. Consent to the processing of personal data for marketing purposes acknowledges that:
a) consent is voluntary and may be withdrawn at any time;
b) the Customer to whom the personal data relates has the right to access and correct their personal data;
7. Consent to the processing of personal data for marketing purposes specifically implies consent to receive commercial information at the Customer’s email address.
8. After submitting the completed registration form, the Customer immediately receives, via email to the address provided in the registration form, confirmation of registration from the Seller. At that moment, a contract for the electronic provision of the Customer Account service is concluded, and the Customer gains access to the Customer Account and the ability to modify the data provided during registration, with the exception of the Login.
9. The Customer is obligated to make every effort to maintain confidentiality and not to disclose the Password to third parties. If circumstances arise that indicate a suspicion that the Password has fallen into the hands of an unauthorized person, the Customer is required to immediately notify the Seller of this fact using available means of communication. In such a situation, the Customer should immediately change the Password using the appropriate features within the Customer Account.
10. The Seller creates and implements security measures to prevent unauthorized use, reproduction, or distribution of the content contained on the Store’s Website. If the Seller implements the aforementioned security measures, Customers agree to refrain from any actions aimed at removing or circumventing such security measures or solutions.

§ 5 Orders Fulfilled by the Store.

1. The information contained on the Store’s Website does not constitute an offer by the Seller, as defined by the Civil Code, but merely an invitation to Customers to submit offers to enter into a Contract of Sale for the Goods.
2. Customers may place orders in the Online Store 7 (seven) days a week and 24 (twenty-four) hours a day via the Store’s Website.
3. The Customer completes the order by selecting the Goods they are interested in and clicking the “ADD TO CART” button next to the relevant Goods on the Store’s Website. After completing the entire order and specifying the delivery method in the “CART,” the Customer places the order by submitting the order form to the Seller. The form is submitted by checking the appropriate box on the order form. Each time before the order is sent to the Seller, the total price of the selected Products and the total cost of the selected delivery method are displayed.
4. Placing an order constitutes the Customer’s offer to enter into a contract for the sale of the Products covered by the order.
5. After an order is placed, the Seller sends an order confirmation to the email address provided by the Customer. The order confirmation constitutes the Seller’s acceptance of the offer referred to in §5(4) above.
6. Based on the order placed, the Seller verifies the availability of the Goods ordered by the Customer in the Online Store.
7. If the ordered Goods are not available in the Online Store or if the Customer’s order cannot be fulfilled for other reasons—including when it is not possible to purchase the Goods from the Seller’s suppliers within the timeframe specified for order fulfillment—the Seller will notify the Customer via email or by phone of the circumstances that have arisen.
8. If fulfillment of the order proves impossible, the Seller may offer the Customer the following options:
a) cancellation of the entire order (the Customer’s selection of this option releases the Seller from the obligation to fulfill the order);
b) cancellation of the portion of the order that cannot be fulfilled within a reasonable timeframe (the Customer’s selection of this option releases the Seller from fulfilling the order to the extent that it is not possible);
c) splitting the order and specifying a delivery date for the portion that cannot be fulfilled initially (if the Customer selects this option, the order will be delivered in separate shipments, and the Customer will not incur any additional delivery costs related to the splitting of the order).
9. The prices listed on the Store’s Website next to a given Product:
a) are gross prices (including VAT) and are specified in Polish zlotys;
b) do not include information regarding delivery costs, which the Customer will be informed of when selecting a delivery method;
c) do not include information regarding any customs duties if the delivery address is outside of Poland.
10. The final price binding on the parties to the Sales Agreement is the price of the Goods listed on the Store’s Website at the time the Customer places the order.
11. Information regarding the total order value is displayed in the “SHOPPING CART” each time after the Customer selects a payment method.
12. The Customer may choose the following payment methods for the ordered Goods:

a) bank transfer to the Seller’s bank account (in this case, order fulfillment will begin after the funds are credited to the Seller’s bank account);\
b) TPAY—a payment gateway supporting BLIK, quick transfers, Google Pay, and Tpay Installments (in this case, order fulfillment will begin after the funds are credited to the Seller’s bank account);
b) payment in installments via Credit Agricole Raty (in this case, order fulfillment will begin after the funds are credited to the Seller’s bank account);
b) cash upon personal pickup—payment at the Seller’s warehouse (in this case, order fulfillment will take place immediately after the Customer completes the ordering process in the Online Store, and the Goods will be released at the Seller’s warehouse);
13. The Customer may modify the order, provided it concerns a product that does not have the status “PRODUCT ON ORDER,” until the Customer receives an email confirming that the Seller has shipped the order. In particular, changes may concern the scope of the order in question, cancellation of all or part of the order, a change in the delivery address, or a change in the information on the VAT invoice. If the Customer adds new items to an order that is already being processed, but before the Seller ships the order, this may result in a delay in the order’s processing time. In the event of cancellation of all or part of an order, if the Customer has paid in advance, the Seller will refund the corresponding amount within 14 (fourteen) days from the date the Customer made the modification. The rules for refunds to Customers are set forth in §7 and §8 below.
14. The Seller may post information on the Store’s Website regarding the approximate number of Business Days required to fulfill an order.
15. Ordered Goods are delivered to the Customer via the Carrier to the address specified in the order form.
16. The Customer is required to provide a contact phone number, which will be forwarded to the Carrier to arrange a specific delivery date.
17. On the day the Goods are shipped to the Customer (unless the option to pick up the Goods in person was selected), a confirmation of shipment by the Seller is sent to the Customer’s email address.
18. The Customer should inspect the delivered shipment in a timely manner and in the manner customary for shipments of this type, in the presence of a Carrier employee.
19. The Customer has the right to request that a Carrier employee draw up an appropriate report in the event of any shortage or damage to the shipment.
20. The Customer may pick up the ordered Goods in person. Pickup may be arranged at the Seller’s warehouse on Business Days, between 8:00 a.m. and 4:00 p.m., after scheduling a pickup time via email or by phone.
21. The Customer is required to pick up the goods within 5 business days of receiving notification that the order has been fulfilled. If the furniture is not picked up within 5 business days, the Seller will charge a storage fee of 15 PLN per day.
22. The Seller shall include with the shipment being delivered, in accordance with the Customer’s preference, a receipt or a VAT invoice covering the delivered Goods.
23. If the Customer is not present at the address they specified as the Delivery address when placing the order, a Supplier employee will leave a delivery notice. If the Supplier returns the ordered Goods to the Online Store, the Seller will contact the Customer via email or phone to reschedule the Delivery date and confirm the cost with the Customer.
24. The provisions of the Transport Law apply to the fulfillment of deliveries.

§ 6 Complaints

1. The Seller is liable for any nonconformity of the Goods with the contract if such nonconformity is identified by a Customer who is a Consumer within 2 years from the date of Delivery. A Customer who is a Consumer is required to notify the Seller of any identified nonconformity of the Goods with the contract within 2 months from the date such nonconformity was identified.
2. The Seller will respond to a complaint regarding the Goods submitted by the Customer within 14 (fourteen) days and will notify the Customer of the next steps.
3. In order for the complaint regarding the Goods to be processed, the Customer should send or deliver the Goods subject to the complaint along with, if possible, proof of purchase. The Product subject to the complaint must be delivered or sent to the Seller’s address. The Seller will reimburse the Customer for documented shipping costs. Shipping address: ul. Chojniak 64, 05-074 Długa Kościelna.
4. If the complaint is resolved in the Customer’s favor, the Seller will repair or replace the product subject to the complaint with a product of full value. If the replacement or repair would cause the Customer significant inconvenience, the Seller, in accordance with the Customer’s request, will reduce the price or—as a result of the Customer’s withdrawal from the contract—refund the full amount due for the product subject to the complaint within 14 (fourteen) days. In the event of withdrawal from the contract, the parties shall return to each other what they have mutually provided.
5. In the case of complaints related to damage during transport, the applicable provisions of the Carriage of Goods Act and the Civil Code shall apply.
6. If the Supplier damages a piece of furniture manufactured to the customer’s individual order during transport, the Seller agrees to manufacture a new piece within a timeframe not exceeding 50% of the standard production time for that type of furniture.
7. Differences in shades of furniture finished with the same oil-wax, varnish, or wood stain are not subject to complaints, as the final color of the product depends on the original color of the piece of wood and its reaction to the treatment.

§ 7 Warranties

The seller provides a 24-month warranty on the products.

§ 8 Withdrawal from the Sales Agreement

1. A Customer who is a Consumer may withdraw from the Sales Agreement without giving any reason by submitting an appropriate written statement within 14 (fourteen) days from the date of Delivery. To meet this deadline, it is sufficient to send the statement before the deadline expires.
2. The Customer may draft the return statement independently or use the Model Withdrawal Form available on the Seller’s website in the Returns and Warranty section.
3. Immediately upon receipt of the returned Goods in full value and showing no signs of use, the Seller will refund the Customer all payments made, including the costs of delivering the Goods.
4. The Seller will issue the refund to the bank account number provided by the Customer in the return form.
5. If the Customer has chosen a delivery method other than the cheapest standard delivery method offered by the Seller, the Seller is not obligated to reimburse the Customer for any additional costs incurred.
6. The right to withdraw from the contract does not apply to a contract for goods that are not prefabricated, are manufactured according to the consumer’s specifications, or are intended to satisfy the consumer’s individual needs, as referred to in Article 38.1.3 of the Act of May 30, 2014, on Consumer Rights. The specifications for such a product include the following information: “Non-prefabricated product, manufactured according to the Customer’s specifications.”
7. If the Customer has chosen a method of delivery other than the cheapest standard delivery method offered by the Seller, the Seller is not obligated to reimburse the Customer for any additional costs incurred by the Customer.
8. In the event of withdrawal from a distance contract, the contract is deemed not to have been concluded.
7. Returns may be made: a) directly at the Seller’s warehouse on Business Days, between 8 a.m. and 4 p.m., or at
b) via Poczta Polska S.A. or a courier company by sending the Goods to the Seller’s warehouse address. Warehouse address: ul. Chojniak 64, Długa Kościelna 05-074.

§ 9 Refund of Amounts Due

1. The Seller shall refund the amount due to Customers within 14 (fourteen) days in the following cases:
a) cancellation by the Customer of an order or part of an order paid for in advance prior to its fulfillment (in which case the corresponding portion of the price shall be refunded);
b) withdrawal from the Sales Agreement by a Customer who is a Consumer in accordance with §1, point 6 of the Terms and Conditions;
c) a price reduction or withdrawal from the Sales Agreement in the event that a complaint is upheld in accordance with §6 of the Terms and Conditions.
2. The method of refund depends on the original form of payment made to the Seller:
a) in the case of “advance” payment by bank transfer, the Seller will refund the amount to the Customer’s bank account from which the payment was made.
b) in the case of payment upon “in-person pickup,” the Seller will issue a refund to the bank account after first agreeing with the Customer on the refund method selected by the Customer and requesting the Customer to provide the information required for the bank transfer.
3. The Seller shall not be liable for failure to issue a refund or for any delay in such a refund if, despite sending the Customer a request as referred to in §9(2)(b) and (c) above to the email address provided by the Customer, the Customer fails to provide the Seller with the required information or if the response to the request is incomplete and prevents the refund from being processed effectively. The Seller shall also be exempt from liability if the refund is not made or is delayed as a result of the Customer providing incorrect information required for a bank transfer or postal money order. In such a case, the refund will be made immediately upon receipt of the aforementioned information from the Customer. 4. Refunds are processed based on a credit memo issued by the Seller for the Customer’s original purchase invoice. A refund will be issued only after the Seller receives confirmation from the Customer that the credit memo has been received.

§ 10 Liability

1. The Seller is liable for non-performance or improper performance of the contract; however, in the case of contracts concluded with customers who are Business Entities, the Seller is liable only in the event of intentional damage and only to the extent of the actual losses incurred by the Business Entity customer.
2. The Seller shall not be liable for non-performance or improper performance of services provided electronically if this is caused by third parties (in particular, telecommunications operators, telecommunications connection providers, and electricity suppliers). However, the Seller is liable for the acts or omissions of persons through whom it performs services provided electronically, as well as for the acts or omissions of persons to whom it entrusts the performance of such services, as if they were its own acts or omissions.
3. The Seller shall not be liable for any inability or difficulty in using the Online Store resulting from causes attributable to the Customer, in particular for the loss of the Customer’s Password or its acquisition by third parties (regardless of the method). However, the Seller is liable if the Customer’s loss of their Password or its acquisition by third parties occurred due to causes attributable to the Seller or causes for which the Seller is responsible.
4. The Seller shall not be liable for damages caused by the actions or omissions of Customers, in particular for their use of the Online Store in a manner inconsistent with applicable law or these Terms and Conditions.
5. The sole basis for the Seller’s obligations is these Terms and Conditions and mandatory provisions of law.

§ 11 Personal Data and Cookies

1. The Seller is the controller of the Customers’ personal data voluntarily provided to the Seller as part of the Registration process, in connection with the Seller’s provision of electronic services, or under other circumstances specified in the Terms and Conditions.
2. Personal data will be processed by the Seller solely on the basis of authorization to process data and exclusively for the purpose of fulfilling orders or providing services electronically by the Seller, as well as for other purposes specified in the Terms and Conditions.
3. The Seller reports the collection of personal data provided to it to the Inspector General for Personal Data Protection.
4. Personal data provided to the Seller is provided voluntarily; however, failure to provide the data specified in the Terms and Conditions during the Registration process prevents Registration and the creation of a Customer Account, and prevents the placement and fulfillment of a Customer’s order if the order is placed without registering a Customer Account.
5. Anyone who provides the Seller with their personal data has the right to access and correct such data.
6. The Seller ensures the possibility of deleting personal data from its database, particularly in the event of a Customer Account being deleted. The Seller may refuse to delete personal data if the Customer has not settled all outstanding payments owed to the Seller or has violated applicable laws, and the retention of personal data is necessary to clarify these circumstances and determine the Customer’s liability.
7. The Seller protects the personal data provided to it and makes every effort to secure it against unauthorized access or use. The collection of Customers’ personal data is treated as a separate database, stored on the Seller’s server in a special security zone that ensures adequate protection.
8. The Seller uses “cookies,” which are stored by the Seller’s server on the hard drive of the Customer’s device when Customers use the Store’s Websites.
9. The use of “cookies” is intended to ensure the proper functioning of the Store’s Websites on Customers’ end devices. This mechanism does not damage the Customer’s end device and does not cause any configuration changes to Customers’ end devices or to the software installed on those devices. “Cookies” are not intended to identify Customers.
10. The Seller uses cookies for the following purposes:
a) to store information about Customers’ end devices;
b) to verify and develop its product offerings;
c) for statistical purposes.
11. Each Customer may disable cookies in the web browser on their end device. The Seller notes, however, that disabling cookies may cause difficulties or prevent the use of the Store’s Websites.

§ 12 Final Provisions and Amendments to the Rules and Regulations

1. These Terms and Conditions are effective as of the date of their publication on the Online Store’s website and supersede any previously applicable Terms and Conditions of the Online Store.
2. The content of these Terms and Conditions may be preserved by printing, saving to a storage medium, or downloading from the Online Store’s website at any time.
3. All orders accepted by the Seller for fulfillment prior to the date of the amendment to these Terms and Conditions shall be fulfilled in accordance with the Terms and Conditions in effect on the date the Customer placed the order.
4. In the event of a dispute arising from the concluded Sales Agreement, the parties shall endeavor to resolve the matter amicably. Polish law shall govern the resolution of any disputes arising from these Terms and Conditions.
5. These Terms and Conditions shall enter into force on December 24, 2014.

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II. TERMS AND CONDITIONS FOR THE "DELIVERY WITH CARRY-IN" SERVICE

§ 1. INTRODUCTION

These TERMS AND CONDITIONS set forth the rules for use and the scope of the delivery service (hereinafter the “Service”) provided by the transportation company (hereinafter the “Provider”) to Customers who have purchased goods (hereinafter the “Goods”) from the take me HOME brand take me HOME hereinafter the “Seller”).

§ 2. HOW TO ORDER THE SERVICE

1. The Customer orders the Service by selecting the delivery option “Dedicated delivery with carrying inside, unpacking, and removal of packaging” in the shopping cart.
2. Selection of the Service constitutes acceptance of the Terms of Service, and in particular the price list (hereinafter the “Price List”), which constitutes Appendix 1 to the Terms of Service.

§ 3. SCOPE OF SERVICES

1. The service is provided within Poland.
2. The service includes delivery of the furniture to the address specified in the order, as well as carrying it into the room specified by the Customer—provided that access to that room is not restricted—unpacking the furniture, and removing the empty packaging.
3. The service is provided Monday through Friday at times agreed upon with the Customer, but no later than 8:00 p.m.

§ 4. DISCLOSURE OF PERSONAL DATA

By opting for the Service, the Customer consents to the disclosure of their contact information—namely, first name, last name, home address, and phone number—to the Service Provider in order to enable the provision of the Service.

§ 5. COST OF THE SERVICE

1. The Price List constitutes Appendix 1 to these Terms and Conditions.
2. The Provider prices the Service based on the Price List.
3. In the event of circumstances that hinder the performance of the Service, e.g., no elevator, an elevator that is too small, an exceptionally narrow stairwell, inability to enter the residential complex, inability to park on the street at the specified address, the need to disassemble furniture for the duration of the move, etc. The Provider will charge an additional fee for such difficulties, as specified in the Price List.

§ 6. SERVICE PROVISION

1. The date and time of the Service are arranged between the Customer and the Provider by phone.
2. The Provider allows the Customer to choose a service date from among the available delivery dates.
3. Payment for the Service is made in cash directly upon delivery of the goods. The fee is in accordance with the price list.
4. The Provider will carry the furniture into the room specified by the Customer, provided that access to the specified room is not restricted.
5. If the packaged goods cannot be delivered to the designated room without first being unpacked, the Customer must inspect and accept the furniture after it has been unpacked and before it is carried inside. In such a situation, the Customer bears full responsibility for any potential damage to the goods and to all items located along the route used to carry the goods into the designated room.
6. If the Customer is not present at the specified address at the agreed time, the Supplier will wait for the Customer for 15 minutes. If the Customer does not appear:
6.1 the goods are returned to the warehouse
6.2 the full fee for the Supplier’s service is charged
6.3 a new date for the Service is scheduled
6.4 Performance of the Service on the new date is subject to a new fee
7. The Supplier may refuse to perform the Service if:
7.1 Delivery is not possible if the unloading site is not properly prepared and hinders the unloading of the goods. The Provider is not obligated to arrange for free space for the delivered goods.
7.2 Performing the Service carries the risk of potential damage to the Goods;
8. If the Service is not performed for the reasons specified in sections 5 and 6:
8.1 The delivered goods are returned to the warehouse, where the Customer may pick them up in person.
8.2 The Customer shall cover the full agreed delivery cost as well as the fee for storing the furniture, as specified in Appendix 1 of the Terms and Conditions.

§ 7. CUSTOMER OBLIGATIONS

1. The Customer is responsible for verifying the dimensions of the purchased furniture to ensure it can be brought into the premises.
2. The Customer agrees to properly prepare the unloading area and to make space available for the delivered goods at the destination.
3. The Customer is required to notify the Supplier of any change to the delivery date at least one day before the previously agreed-upon delivery date.
4. The Customer is required to provide the Supplier with directions to the premises.

§ 8. SUPPLIER'S OBLIGATIONS

1. The Provider must perform the service with the utmost care and caution to prevent damage to the Customer’s property.
2. The provider is required to notify the customer by phone of any expected delivery delay exceeding 1 hour.
3. The provider is required to notify the customer of any change in the delivery date at least one day before the previously agreed-upon delivery date.

§ 9. CANCELLATION OF THE SERVICE

The customer may cancel the Service by notifying the Provider by phone at least one day before the previously agreed-upon delivery date.